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B2B Client Satisfaction Survey
¡¾B2B Client Satisfaction Survey¡¿
¡¾B2B Client Satisfaction Survey¡¿

Following an extensive business engagement programme across Greater China,CCMR was briefed to audit our client¡¯s relationship with head office accounts and key decision makers within the channel to determine if the programme was successful and whether a platform for future co-operation was being built.

CCMR designed and piloted the questionnaire, recruited forty senior decision makers within the channel from Tier 1 and 2 cities and delivered a full report defining Engaged, Developing and Fringe channel partners. As a consequence our client decided to proceed with the programme, identified refinements and set measurable objectives for future activities.

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